Category: Career
MANAGERS VS LEADERS: THE BIG DEBATE
Managers v/s Leaders – This debate has been going on for decades. Who is better? Are all leaders essentially better managers? Do leaders perform better? Can managers eventually evolve into leaders? These questions are often asked in corporate intellectual forums. Demarcations are often blurred and more often depends on perceptions of the writers / public speakers. With hundreds of Management Institutes minting out mediocrity as managers in dozens and often anointing them with tag of young leaders, the common public is generally confused. Therefore, I decided to address this issue.
The next logical question is ‘Are leaders born or they can be minted?’ This is also generally left vaguely addressed. Indian history and mythology is full of management and leadership lessons from Vedas, Ramayan, Mahabharat, Geeta and Arth Shashtra of Chanakya but present generation, in this instant noodles age, has very little time to study and learn from these.
Management is a Science of managing materials and men while Lleadership is an art of accomplishing beyond the achievement of Managers. Therefore, the comparison itself is unrealistic. Management in simple words, consists of five functions namely planning, organizing, directing, coordinating and controlling the resources of both men and material to accomplish a mission. So they simply deal with plans, resources, standards, budgets and outcomes with measured performances.
To explain leadership, let me give you a quote from Gen Collin Powell, Former Secretary of State and Chief of Defence Staff of USA. To quote Gen Powell “Leadership is the art of accomplishing more than the science of management says is possible.” In simple words, while managers make 2 + 2 = 4 or even better managers may make 2 + 2 = 5, but good leaders convert 2 + 2 into 22, achieving much more than the desired outcome.
It is also often asked whether military leadership is better than corporate leadership? Having been a military leader for 36 years, it’s obligatory on me to squarely answer this question. Military Leadership is certainly at a higher pedestal then corporate leadership since it can “convert defeat into victory” In war, there is no second chance and also no prize for runners up. Either you are a winner or you are dead. Military leaders lead their men into battle and motivate them for the supreme sacrifice without much of material gains or resources at their disposal, to motivate them. Still by their charismatic leadership, personal examples and courage, they lead them into battle. They motivate their team to scale unconquered Heights of Glory and success. Corporate leadership is quick on uptake to pick up these motivating lessons from military leadership, which are worth emulating.
Having defined the broad contours of the managers, leaders and military leadership, we are now in a position to answer the question- Are leaders born or can be produced? it’s my belief, supported by knowledge and experience that while managers can be trained and produced by institutes/colleges, the leadership qualities have to be in the DNA. Leadership skills can only be honed and not developed. That’s the reason why the recruitment advertisement for taking young officers in Army says “Do you have it in you?” It is during the SSB (the finest selection system in the world) where the leadership qualities in potential candidates are checked. If found ingrained in a candidates, they are selected and subsequently, a tough training hones these skills to convert these boys/girls into man/woman of substance.
Let me now give you an example from the Army way of leadership. How do we motivate our soldiers to give their life without a thought, while we do not have the following conventional motivational tools/powers with us:-
- Pay and allowances and all finances are fixed. No scope for financial incentives.
- Annual Increments are not linked to performances.
- Leave entitlement is fixed. It can’t be denied and not even one extra day could be given.
- Four promotions are assured to every soldier and officer so as to think, work and perform without fear or favours.
- Postings are issued centrally as per well laid down policy.
- It’s a permanent job and no soldier can be fired / sacked at the personal whims and fancy of the senior commanders. Laid down process has to be followed ensuring a very fair trial.
I hope the controversy of managers v/s leaders has been adequately address with examples drawn from military leadership, the highest Pedigree of leaders. In the next concluding Part 2, I’ll give out some leadership lessons to my corporate leaders from based on my experiences and knowledge.
Let me conclude by a fair assessment that a successful business owner needs to be both – a strong leader and a good manager. It’s essential to get your team on board, optimally utilize the resources and lead them towards their vision of success.
From the desk of –
Maj Gen C P Singh, Retd
Maj Gen C P Singh, Retd is a scholar soldier accredited with MA, MSc, LLB, MBA, M Phil (Def Mgt) and M Phil (International Strategic Affairs).
Widely travelled in India and Abroad, the General Officer is an avid reader and prolific writer.
Post retirement, he is a Social Activist, Career Consultant and a Motivational Speaker of repute.
The author can be contacted at – www.majgencpsingh.com
HEART to HEART – From Father to Son
Happy Birthday
- Today at the dawn of 02/02/ 2020 (very auspicious day), you complete 22 years (again unison no). Harmony and melody of both these numbers will bring peace and joy in your life. I have not picked up my pen to manuscript a letter for so many years, since we have stepped into digital world. Today, my heart desires to pen a few lines- heart to heart – from father to my dear son.
- At the outset, let me reaffirm to you that you have been an adorable son and darling of the family, whom we all feel so proud of. I know that we all take our relationships for granted and never value them. Hence, we never put our appreciation on record but we only find faults. It’s not really to criticism, but actually we want our most beloved person to be perfect and most successful and hence the critical analysis to improve. That’s why relatives always crib and demand more because expectations are high from those whom we love.
- I don’t know where to start so let me start from the beginning. Your birth on 02 Feb 19** brought biggest joy in our lives.Believe it or not, your arrival changed my luck all together. I was very mediocre officer but after you came in our family, I flourished in my career. I achieved certain Landmarks that altered my life, forever. I never looked back after that. Your innocent behaviour and vivacious presence in the house, always brought smile on our faces , even after a grueling day’s routine. You enjoyed the most favoured grandchild status from Dada Ji and all grandparents. This continues till date.
- You made us proud by going to B Tech and completing it against all odds. I know the living conditions were deplorable but you never uttered a word. The most proud moment was when you got selected for Air Force Academy & Naval Academy along with scoring good percentile in CAT. I still give your example to my students and audiences. You were at the epitome of my pride when you completed flying training braving all challenges. It’s not easy to bounce back from series of failures every time and yet pass out with the original course. Well, you did it!!! It displayed your resilience and perseverance of very high order. If you remember, I had met some senior officer and told him that you will pass if one more chance is given, in stress free neutral environment. You proved me right restoring my confidence in you. I felt so proud to be vindicated.
- Again, I felt proud when you stood up to your instructor against physical abuse. It show-cased the courage of conviction and standing for yourself, whatever be the cost. You always thought that I had not liked that. Let me emphatically tell you today!!!! .. Good career is incidental. To be a Man of Steel is more important in my eyes.
- You displayed immense maturity and responsibility when I was in Cancer treatment with your mom, as care taker and you took charge of the home, your younger sister and her exams. It’s because of your care that she could pass 12th Boards with flying colours(86%).
- Though, a small issue but again I felt so happy when you volunteered to take the blame of your senior on your shoulders. It’s a testimony of good values and ethos we have given you in nurturing. I can go on and on. The list is endless. There have been hundreds of occasions when I felt proud and happy to be worthy of your dad, most of which may have gone unappreciated.
- You are fortunate to have such loving wife in your life. She compliments you in all your endeavors. Everyone is not so blessed in life to find a soul-mate as life partner.
- As you step into a new era of your life, sunshine of better prospects awaits you. I say this from my heart not because you are my son but you are a noble soul. I will be failing in my duties if I don’t give my two bits of advice as father. You may consider these success tips:-
# Be Positive in life. It helps. Believe me.
## There are no free lunches in life. If you want the moon, you will have to work hard for it. Certainly, you have it in you to get it.
### Never take the path of least resistance. Take up the challenge that others dare not and the world will be yours.
#### Last but not the least; never have the feeling of –
* Hopelessness.
** Helplessness and
*** Worthlessness.
- As I prepare to handover the family Baton to you and recede into oblivion, I want you to take the growth trajectory up from where I left. I would like to see you as a successful man but more importantly, a gentleman. I would feel proud to go down in the history as father of Eklavya then as Maj Gen CP Singh.
- Our good wishes and blessings are always with you as you step on to conquer new horizons. You will always find us at your arms length and just a call away, whenever need be. May God bless you to conquer new heights of glory.
From the hands of —
########
Your Loving Dad
TIME FAMINE
It gives me the impression that there is TIME FAMINE all around. Everybody is starved of time. They have so much to do, but so little time for it. May be many more births will also not be adequate to complete unfinished agenda of this lifetime. Fortunately or unfortunately, God has given us all only 24 hours in a day- equal quota for all. It’s up to us, how we can make best use of this.
Time Famine was a word coined in 1999 by Ms Ashley Williams, a social psychologist who carried out her study in USA and Canada. She finds that people do not have enough time to complete the assignments. Therefore, general populace is not happy inspite of having high income and luxurious life. Time Famine results in increased anxiety, high stress, obesity and feeling of helplessness resulting in reduced levels of happiness.
Let’s first analyze the time hogging habits / distractions that take all our time. A critical analysis will be able to automatically lead us to deleting some of these and spending more time for useful activities. Some of these, though not in order of priority could be flagged as follows:-
- (a) 80-20 Principle – Data analysts have proved it time and again that we spend 80% of our time in activities that provide only 20% results. Therefore, 80% of productive work needs to be done in 20% time resultantly leading to Time Famine. Large amount of activities are time wasters or unproductive. These need to be cut or moved to productive category.
- (b) Oversleep – Sleeping more than required to rejuvenate ourselves. While 6 to 8 hours of sleep is adequate in 24 hours, most of us don’t get a sound sleep resulting in more time in bed with lesser recoup of energy.
- (c) Being Atlas – Some people feel that the whole world is resting on their shoulders. They want to know everything, do everything themselves and worry about everything happening around them. This feeling of Atlas leaves them stressed always and not finding time for activities which merit their indulgence.
- (d) Social Media – Today, social media has become a big-time addiction. People from all age and class are over indulging in these wasteful activities. You may not be having time for parents, spouse or children but you always find time to respond on social media which has little meaning in your life. You may not know your neighbours but you feel proud to have 5000 Facebook friends. There is something for all tastes and preferences hence the over-indulgence in favourite activity. Also, the desire to be noticed on social media is overwhelming. Today, likes and views count more as achievements. Time is the biggest causality in all this.
- (e) Idle Time – A large amount of time is wasted by all of us, just doing nothing. We just laze around doing nothing and many of us are masters in this art. We are neither studying, nor playing or doing some useful activity. We are just drifting along through the day and let it pass. Sitting here, floating around and standing there without contributing gainfully to self- improvement or helping others, we let the life pass.Laziness is also a big addiction. It’s much more addictive than smoking and drinking etc. Gossip and rest add spice to laziness. In Hindiwe call it “Velaagardi“.
- (f) Decision Making – We spend lot of time thinking to take decisions and weighing various options without taking decisions. All this contributes in eating time out of our kitty of 24 hours.
Time Management – If we have a finite time of 24 hours and a lot to do, it leads us to an activity called time management. Much has been written about it. It’s very important in life to learn the art of time management. It’s an art and not the science, because every one has a customize option of it from President Trump of USA/ PM Narendra Modi to the daily worker, everybody has to manage his time and every day is again an unique exercise in time management. It’s essential that we prioritize, eliminate non- essential and focus on those which yield higher value.
I would like to share some high value time management tips with all my readers. These are summarized as follows: –
- (a) Prioritize: The most essential function is to segregate mutton from chaff. Since demand on time is high and supply is less, please prioritize your work according to it’s value and follow 80-20 rule.
- (b) Make Schedules: Make your daily schedules, lay down time limit for all leisure activities which tend to extend and follow the schedules with great self-discipline. Have a system of rewards and penalties for yourself to stick to schedules, in the beginning.
- (c) Change Habits: Change certain wrong habits like getting up late. If your rise early by 03 hours. You are ahead of others by that much time. You will have time to think, plan your day, do physical fitness regime and catch up on newspaper etc. Science has also proved that highest energy levels are during morning hours. So please get up by dawn and add value time to your daily time kitty.
- (d) Delegate/Outsource: You must delegate the routine activities to your subordinates to focus on macro aspects. Similarly, outsource daily routine to experts, so that your time is saved. Some of the time saving purchases could be packers and movers, home delivery, car cleaning, pick and drop services, tiffin services, laundry services etc. Nowadays, this is called time purchasing.
- (e) Multi-Tasking: Develop the capability of multitasking. While you must concentrate on studies and tasks that need full attention, peripherals could be clubbed to gain max from simultaneity of activities. Watching news while having food, listening to book reviews in bathroom and catching up on innovation audios during walking/cycling could be easy. We must combine activities that satiate multiple goals in giving time.
- (f) Time Audit: Every day after you hit the bed and before you go to sleep, have honest appraisal of your daily activity chart. This is called time audit. Mark the time wasters and don’t repeat them next day. Note where all you exceeded allotted time and fix them for future.
Learn to say ‘NO’: In today’s selfish world, we often find people who are masters at palming off their work or responsibilities to others. Beware of such smarties. Because of respect/ consideration of other’s feeling, we don’t say ‘NO’. Often, we land up utilizing our precious time doing others work, while he/she is enjoying at our cost. So, learn to say NO firmly and not let other’s encroach upon your valuable time. This is called affirmative communication. It may be little awkward or unpleasant, temporarily but it will save lot of time and stress for you, in due course. The other person will also understand and not repeat such requests often.
Work Life Balance: It is essential, in this fast-paced life, that we maintain a balance between work and life to keep happiness quotient high. A tilt in one direction, drastically reduces the other factor. Moderation is the key to happy work life balance.
Suggested Model: Everybody has a separate model for time management that suites his/her requirements. However, a generic model is suggested here:-
Conclusion: Friends! life is not a 100-meter sprint, it’s a marathon of 60-80 years. Plan and pace your thoughts and actions to arrive at your goals in a healthy and happy state. While you travel through this journey of life to achieve your goals, remember also to enjoy the journey itself. Even with all the challenges and drudgery, life is really worth enjoying.